Yes, we regularly restock popular sold-out items. For restock timing details, feel free to contact us at service@verage.com.

           The original combination is 0-0-0.To set your own combination,Please see our instructions here.

           Please remember your combination, as there is no way to open the lock if you forget it. Only customs officers have the master key — customers do not have a matching key.

           Both Carry-On and Carry-On pro fit most airline guidelines globally.Please refer to our airline guides on luggage sizing here. 

          If you received the wrong product, are missing something from your order, or find that your item is defective, please follow these steps:

          •Keep the original packaging: Please do not discard the box or packaging materials.

          •Document the issue: Take clear photos or a video of the item, packaging, and any defects.

          •Contact us: Email us at service@verage.com with your order number and the details of the issue. We’ll assist you in resolving it as quickly as possible.

          We're here to help and will do our best to make it right!