We are committed to the quality and design of every VERAGE product, and we strive to ensure that the images, videos, and descriptions on our website accurately reflect what we offer. We understand that the best way to truly know if our luggage works

for you is to try it firsthand. That’s why we offer a 120-day trial on unused items, giving you plenty of time to test out your new suitcase and make sure it’s the perfect travel companion.

Here’s how it works:

Test it at home: Roll your suitcase indoors (preferably on carpet) to experience the 360° smooth wheels, and test its capacity by packing it with clothes to see if it meets your travel needs.

Leave the lock at 0-0-0: Do not change the lock code until you're sure.

Keep the original packaging: You’ll need it to process any returns.

Please note:

Unused products only: We can only accept returns of unused items in sellable condition. If your suitcase has been used for travel, the 120-day trial is void.

Return shipping fees:

•If you receive the wrong product or a defective item, we’ll refund the original shipping fees and even pay for the return shipping!

•Returns due to shipping delays, personal misunderstandings, incorrect color selection, or address errors not caused by VERAGE will not include the original shipping fees in the refund, and a $20 return shipping fee will be deducted from the total refund

amount.

Processing: Refunds will be processed once your return reaches our distribution center.

We kindly ask that you do not abuse the 120-day trial. Please avoid unnecessary returns, as luggage shipping costs are high, and excessive returns waste valuable resources, which can impact service for other customers. If you have any product

questions, please contact us via chat support or email at service@verage.com before purchasing.

We want you to love your VERAGE luggage, and we’re here to help make sure it’s the right fit for your travels!

⚡️ USE CODE SUMMER20 Buy $100 Get Extra 20%

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Didn't find what you were looking for?
Reach out to our team and we'll get back to you as soon as we can！